When does the box ship each month?

Boxes ship between the 1st and 5th of each month. We'll send you an email confirmation with tracking details as soon as it's dispatched.

Can I change my student's shipping address?

Yes! You can update the delivery details from your account dashboard at any time. Address changes take effect on the upcoming month's shipment.

Month-to-month plans bill on the same date each month. Gift plans (3- or 6-month) are paid upfront in full and do not auto-renew.

Here for You

Track your care package shipment, browse common questions, or get in touch with our team directly. We respond to all requests within 24 hours.

Need to cancel a subscription? Email sarah@totesoflove.com from the address you ordered with, before your next billing date, and we'll cancel it.

Enter your details below to see the latest shipping updates for this month's care package.

Status

Estimated Delivery

Carrier

Tracking Link

Box left at college dorm mailroom or apartment door/front desk.

—

Package departed sorting facility, on its way to campus.

June 5, 2026 at 8:30 AM

Care package hand-assembled and sealed with ribbon.

June 4, 2026 at 2:15 PM

Subscription active. Delivery address and personal note received.

June 3, 2026 at 9:00 AM

The card inside the box is yours to write, and you can change it any time before we ship. Most people write two lines.

Have an issue with shipping, a custom request, or need help with a billing detail? Email sarah@totesoflove.com and we'll reply within 24 hours.

Mon – Fri, 9am – 5pm EST

Columbus, Ohio